Contact

Contact

For any enquiries, please email: charles-edouard.mariolle@ei.natixis.com et maria.munina@ei.natixis.com

Registered office:

47, Quai d’Austerlitz
75648 Paris Cedex 13

Office address:

Natixis Environnement & Infrastructures
115 rue Réaumur,
75002 Paris

Tel. +33 (0) 1 58 55 53 19
or +33 (0) 1 58 55 21 52
Fax +33 (0) 1 58 55 66 99

In case of claim we invite you to contact EUROFIDEME 2 Director, Raphaël LANCE, by email at raphael.lance@ei.natixis.com or by postal service at:

Natixis Environnement & Infrastructures
115 rue Réaumur
75002 Paris

We will acknowledge receipt of your claim within 10 working days maximum as from the claim reception, except if an answer has been provided by then. Otherwise, we will answer you within 2 months maximum as from your claim reception except in case of specific circumstances duly justified.

In case of disagreement with the provided answer we remind you that you can write to the mediator of the French Financial Markets Authority (l’Autorité des marchés financiers) :

Mme Marielle Cohen-Branche
Médiateur de l'AMF
Autorité des marchés financiers
17 place de la Bourse
75082 PARIS CEDEX 02

You can also send an email here.
We remind you also that you can read the Mediation Charter by clicking here.